files/advanced-hurricane-technology-workflow-image_9.jpg

How can we help?

Here you'll find a few of our most popular questions, indexed by the categories below.

FAQs

What areas do you service?

We service

- Lee County

  • Fort Myers
  • Cape Coral
  • Lehigh Acres
  • Bonita Springs
  • Sanibel
  • Alva
  • Captiva
  • Matlacha
  • and all of Lee County

- Collier County

  • Naples
  • Marco Island
  • Ave Maria
  • Everglades City
  • Chokoloskee
  • and all of Collier County

- Charlotte County

  • all of Charlotte County
    - Sarasota County
  • North Port

- Manatee County

  • all of Manatee County

- Pinellas County

  • all of Pinellas County

- Hillsborough County

  • all of Hillsborough County

What services do you offer?

We offer installation of the following to all Southwest Florida residents:

  • Rolldown Shutters
  • Hurricane Screens
  • Mosquito/Solar Screens
  • Accordion Shutters
  • Impact Windows & Doors
  • Flood Barriers

We also provide maintenance and repair services for all brands, makes, and types of shutters. Check out our Residential Service Plan for more info.

What happens after I make my 50% deposit?

Once we receive your deposit, we start the process of purchasing materials, building your shutters, finalizing measurements, and submitting the necessary permit applications.

Do I need approval from my HOA before installation?

Yes, HOA approval is crucial. Delays in obtaining approval are the main cause of installation delays. Please ensure your HOA receives the required documents from your sales rep immediately after signing the contract.

Can I make changes to my shutter order?

Changes to color or materials can only be made within 7 days after final measurements. After this period, no changes or cancellations are accepted, and fees may apply for cancellations. 

Is electrical work required for my shutter installation?

If electrical installation is required, our subcontractor will arrive on the same day or the day after your product installation. Electrical installation typically takes one day but may require a follow-up visit.

When is the final payment due?

Final payment is due upon the completion of the installation, or after electrical installation if applicable. You may retain 10% of the final payment until the county inspections are complete.

What should I expect during county inspections?

County inspections will be scheduled immediately after the electrical installation. You or a representative must be present to grant access to the inspector. Two inspectors, one for electrical and one for structural, will perform the inspection.

What are the final touches after installation?

After inspections, we will send a crew to complete final touches like Wi-Fi Hub installation (if applicable), painting, and any other minor details. Our tech will conduct a final review, and you'll be asked to sign a customer satisfaction letter.

What is the process for removing old shutters?

If your old shutters need removal, our repair crew will remove them one day before installing your new shutters. This should be clearly outlined in your contract by your sales rep.

How long does shutter installation take?

Most installations are completed in one day, though some may take longer. Your sales rep will let you know the expected duration for your specific job.

files/advanced-hurricane-technology-warehouse-drone-image_3.jpg

Your Trusted Tech Partner

Expert advice, honest guidance, and reliable support — every step of your journey.

files/advanced-hurricane-technology-workflow-image_2.jpg

Warranty Policy

Enjoy total peace of mind with AHT products.

Learn More Learn More
files/rolldown-shutter-image-222.jpg

Referral Program

Refer a friend & earn up to $500.

Join & Verify Now Join & Verify Now

Quality and Saving

Comprehensive quality control and affordable prices.

Fast Shipping

Fast and convenient door to door delivery.

Payment Security

More than 10 different secure payment methods.

Have Questions?

24/7 Customer Service - We’re here and happy to help!